Current Information for Our Patients

Updated on 7 August 2020

 

The practice will be closed for vacation 24 August to 7 September 2020.

Please Note

  • For all inquiries, please always contact us by telephone first.
  • Please wear a face mask when entering our premises.
  • Prescriptions and certificates will be sent by post.
  • Corona-Testing for Returning Travelers
  • Corona antibody test
  • Corona test
  • Separate infection consultation session in the afternoon.
  • Video consultations

Corona-Testing for Returning Travelers

Please note that the situation is constantly changing. Therefore, this information can only be a first guidance at time of publising.

If you are traveling from a designated Corona risk area you can be tested at the Frankfurt Airport free of charge. You will be required to present a flight ticket.

If you are traveling from a designated Corona risk area by car or train you can be tested free of charge at the Corona-Schwerpunktpraxis in Hofheim (Ph. 06192 201 13 10), at Uni-Klinik Frankfurt or at Bürgerspital in Frankfurt. This is valid also for travelers from non-designated areas within 72 hours.

Our practice is also conducting Corona tests if you are showing symptoms. In this case, your private German health insurance will over the costs.

An updated overview of the designated Corona risk areas are to be found here (English version in "English archive").

For all further questions please contact the Public Health Agency Bad Homburg: Ph. 06172 999 47 99

Corona Antibody Test

We are offering improved, quantitative SARS-CoV-2-lgG antibody tests. This blood test can serve to determine a past SARS-CoV-2 infection. We'll be happy to advise by phone if this test makes sense for you.

Corona Test

We are offering PCR throat swabs to test for a Corona infection. Test results currently take about 1 to 2 days to process. Main focus of testing is on patients with medical indications corresponding to Robert Koch Institute (RKI) criteria.

Outside our office hours, we ask that you contact public health institutions. You can reach the on-call medical service by dialling 116 117. Patients calling this number will be tested if referred to a regional test centre by either the public health department or the on-call medical service.

Infection Consultation Session

In connection with the Corona epidemic, we set up a separate infection consultation session in the afternoon as of the beginning of March for patients with cold symptoms. The infection consultation session takes place in a separate room used exclusively for this purpose. This practice contributes to the best possible protection of all patients and employees.

Appointments for the infection consultation session will be made after an initial consultation by telephone. Please contact the reception.

Video Consultation

For patients under home quarantine, we offer video consultations. We carry out these sessions with a certified service provider that meets the requirements for technical security and data protection (as stipulated in Annex 31b of the German Federal Medical Association's Medical Service Agreement). Patients that require consultation via video will need a computer or tablet with a stable internet connection, a camera, a microphone and a loudspeaker. A compatible web browser must be used (Chrome, Firefox or Safari). Please note that other browsers are currently not secure and cannot be used. After obtaining your consent and scheduling an appointment, we will send you the necessary access code for the consultation.