Updated on 13 Mai 2020
In connection with the Corona epidemic, we set up a separate infection consultation session as of the beginning of March for patients with cold symptoms. The infection consultation session takes place in a separate room used exclusively for this purpose. This practice contributes to the best possible protection of all patients and employees.
Appointments for the infection consultation session will be made after an initial consultation by telephone. Please contact the reception.
For patients under home quarantine, we offer video consultations. We carry out these sessions with a certified service provider that meets the requirements for technical security and data protection (as stipulated in Annex 31b of the German Federal Medical Association's Medical Service Agreement).
Patients that require consultation via video will need a computer or tablet with a stable internet connection, a camera, a microphone and a loudspeaker. A compatible web browser must be used (Chrome, Firefox or Safari). Please note that other browsers are currently not secure and cannot be used. After obtaining your consent and scheduling an appointment, we will send you the necessary access code for the consultation.
Corona test results currently take about two days to process. Testing is limited to patients with medical indications corresponding to Robert Koch Institute (RKI) criteria.
Outside our office hours, we ask that you contact public health institutions. You can reach the on-call medical service by dialling 116 117. Patients calling this number will be tested if referred to a regional test centre by either the public health department or the on-call medical service.